Are you amazed at how much e-commerce has changed over the last few years?
Do you want to discover what’s next?
Close your eyes and imagine shopping on an online store with a friend, virtually trying things on your avatar that is a representative of your likeness and choice with conversing in real time, all while sitting comfortably on your bean bag.
Does it fascinate you?
The good news is- This isn’t far away.
For those who are lazy but crazy for shopping, e-commerce holds so much more in near future.
We're already seeing increased personalization, more individual-to-individual communication, more humanlike algorithms and more specified, diverse social platforms.
These social platforms are connecting businesses to customers continually. The key word here is "connect." What else is social media about if not connecting? By marrying personalized customer information with the power of social media, e-commerce is creating incredibly targeted and robust data-driven marketing interactions in real time. Also, the technology has taken the customer experience to the next level. Days are not far when social media would be even at more fingertips, and people would be connected more than ever. Through smart use of social and online data, companies would create content that would match every step of the customer journey. Companies will compose messages extra personalized to give their customers a further personal touch when they interact on social platforms. The likes of Facebook, Twitter, Instagram and Pinterest will play an important role and increase in social revenues through ‘buy buttons’ and better paid ‘ad options’ will take e-commerce by storm.
With smaller screen trend, e-commerce players will see mobile commerce as the most preferred route. Much better services than 4G will hit the market, with which internet penetration would take a significant leap, giving another boost to mobile commerce. Changes in lifestyle and shopping choices will see buyers preferring online channel over physical channel to save time and seek wider range and possibly comparative pricing.
Among other nations, the Indian e-commerce industry will emerge at a phenomenal rate, generating a plethora of digital opportunities with it. Even though the country has made a late entry to the sphere of e-commerce, it is fast catching up with global players like
There are currently 35 million people buying online and this will increase to 300 million in the next four years. The other overwhelming trends are as follows:
Yes, the future is almost here! The common saying about the Indian retail consumers' "can't touch, won't buy" mentality is diluting at an increased rate and consequently we shall see online shopping become mainstream in next few years to come.